Orders are prepared fresh. Processing typically takes 3–8 business days before shipment.

We ship with UPS 2-Day when available. Delivery is typically 2–4 business days, depending on the carrier and your location. We DO NOT ship on Fridays. Monday through Thursday.

Check your delivery area (front desk, mailbox, neighbors) and verify your address. Then contact the carrier to start an investigation/claim. Orders include shipping insurance—contact us if you need documentation.

Cancellations are only possible before processing begins due to made-to-order preparation.

• Dry sea moss: store sealed in a cool, dry place. • Gel: refrigerate up to 4-5 weeks; freeze up to 6 months.

A common range is 2–4 tablespoons daily. If you’re new, start with 1 tablespoon and increase gradually. Consult your healthcare provider if you take medication or have a medical condition.

Results vary. Many people report noticing changes within 2–3 weeks with consistent daily use.

• Sea Moss Gel: ocean-harvested sea moss, spring water, lime.

Please consult a healthcare professional before use, especially if you take prescription medications, have thyroid concerns, or manage a chronic condition.

Sea moss products are sold as foods/supplements and are not FDA-approved to treat, cure, or prevent disease.

Sea moss may support overall wellness routines, but results vary. It works best alongside balanced nutrition, hydration, movement, and professional guidance when needed.

Consumable items are generally non-refundable. Contact us within 48 hours if your order arrives damaged or incorrect.

Yes to wholesale, consultations, and subscriptions.

If you are pregnant, trying to conceive, or breastfeeding, consult your healthcare provider before use.

Most customers take it in the morning, but the best time is when you can take it consistently.

Gel typically lasts 4-5 weeks refrigerated when stored properly. If you notice an off smell, mold, or major texture changes, discard it. Freeze up to 6 months for longer storage.

Take it by the spoon, blend into a smoothie, mix into tea or coffee, or add to foods like oatmeal and yogurt. Start small and build a routine.

Email us at support@ladymossboss.com(mailto:support@ladymossboss.com)